1. The agreement
These terms are the agreement between you and Invoice Global for the use of our mobile app, our web app at app.invoiceglobal.app, and this website. Installing the app, creating an account or using any of it means you accept them.
How we handle data is a separate document: read the privacy policy. It forms part of this agreement.
2. Who can use it
You must be at least 16 years old. If you are using the app on behalf of a company or a business, you confirm you are allowed to accept these terms for it, and “you” means that business.
The app is built for business use — invoicing your own clients. You are responsible for making sure that the documents you produce with it satisfy the rules of your own country.
3. Your account
You can start without an account and add one later. Keep your credentials to yourself: anything done through your account is treated as done by you, and we cannot tell an intruder from you. Tell us at support@invoiceglobal.app if you think someone else has got in.
Give us an email address that works. Password resets and verification go to it, and if it is wrong we cannot get you back into your own data.
4. Free and paid plans
The free plan lets you create up to three invoices a month, with every template and PDF export included. It is free indefinitely — there is no trial that quietly ends.
The paid plan removes that limit and adds reports and inventory. It costs €2.99 per month or €26.99 per year. Those are the prices in the euro area; the App Store and Google Play convert and adjust for other regions and for local tax, and the price shown to you at purchase is the one that applies.
5. Billing and cancellation
Subscriptions are sold through the App Store or Google Play, not by us directly. That means the store takes the payment, holds your payment details — we never see them — and manages the subscription.
- Subscriptions renew automatically at the end of each period unless you cancel.
- Cancel through the store, in your Apple or Google account settings. Deleting the app does not cancel anything.
- Cancel at least 24 hours before the period ends, or the store will already have taken the next payment.
- You keep the paid features until the end of the period you have paid for. After that the account returns to the free plan.
- If we change the price, the store will ask you to agree before charging the new amount.
6. Refunds and withdrawal
Because the stores take the money, they also handle refunds. Request one from Apple or Google — we have no ability to refund a store purchase ourselves. We will help you make the case if something on our side went wrong.
If you are a consumer in the EU or UK you have a statutory right to withdraw from a distance contract within 14 days. For digital content that right ends once delivery has begun with your consent, which for a subscription is immediately. Nothing in these terms limits any right you have that cannot be limited by contract.
7. Your content
Your data is yours. Your invoices, estimates, clients, products, logo and signature stay your property. We claim no ownership of them.
You grant us only the permission we need to run the service for you: to store your content, transmit it between your devices, render it into PDFs and back it up. That permission exists for the purpose of operating the app, and it ends when you delete the content or your account.
Much of what you store is personal data about your own clients. You decide what to collect and why; we only process it on your instructions. You are responsible for having a lawful basis to hold it and for the accuracy of what your documents say.
8. What you must not do
- Break the law with it, or invoice for anything illegal.
- Issue documents that misrepresent a transaction, or use it for fraud or tax evasion.
- Upload malware, or content you have no right to use.
- Try to break, overload or circumvent the service — including the limits of the free plan, our security, or the app-store payment flow.
- Copy, decompile or resell the app, or build a competing product out of it.
- Resell access to your account or share it with people outside your business.
9. Not tax or legal advice
This is important. Invoice Global is a tool for producing documents. It is not an accountant, a tax adviser or a lawyer, and nothing it produces is advice.
Tax rates, tax notes, invoice numbering, retention periods and what a valid invoice must contain differ by country and change over time. We give you fields to record them; we do not verify that what you enter is correct or that a document meets your jurisdiction's requirements. Checking that — and filing correctly — is yours, and if the numbers matter, check them with your accountant.
10. Availability and changes
We aim to keep the service running, but we do not promise it will be available without interruption. It depends on services we do not control, and it needs maintenance.
The app updates itself, sometimes without going through the app store. Features can be added, changed or removed. If we remove something significant, or change what the free plan includes, we will tell you in the app before it takes effect. Your right to stop paying is your remedy if you do not like a change.
Much of the app works offline by design, but syncing needs a connection, and data entered on a device that never reconnects cannot reach us.
11. Our intellectual property
The app, the website, the templates, the designs and the Invoice Global name and logo belong to us. You get a limited, personal, non-exclusive, non-transferable licence to use the app for your own business while this agreement is in force. That is a licence to use it, not a transfer of anything.
Documents you generate are yours to use however you like, including commercially.
If you send us an idea or a feature request, we may act on it without owing you anything for it.
12. Ending the agreement
You can stop at any time: cancel any subscription through the store and delete your account in the app's settings. Deleting the account deletes your documents, clients, products and appointments with it — export anything you want to keep first, because we cannot bring it back.
We may suspend or close an account that breaks these terms, that is being used to harm other people, or where we are required to by law. Except where the breach is serious or we have no choice, we will warn you first and give you a chance to fix it. If we close your account without cause, we will refund the unused part of any period you have paid for.
13. Warranties and liability
The service is provided as it is. Beyond what the law requires of us, we do not warrant that it will be uninterrupted, error-free, or fit for a particular purpose.
We are fully liable for damage caused intentionally or by gross negligence, for injury to life, body or health, and under the German Product Liability Act. Where we breach an obligation that is essential to the agreement — one you must be able to rely on for it to work at all — we are liable for the loss that was typical and foreseeable for this kind of contract. Beyond that, we are not liable.
We are in particular not liable for tax, penalties or losses arising from documents you issue, or for data you did not keep a copy of. Keep your own records: your accounting obligations are yours.
If you are a consumer, none of this reduces rights you have under the mandatory law of the country you live in.
14. Apple and Google terms
These terms apply in addition to the App Store and Google Play terms you accepted with the store. Where you obtained the app from the App Store, Apple requires the following, and it applies:
- This agreement is between you and us only, not with Apple. Apple is not responsible for the app or its content.
- Your licence to use the app on Apple devices is non-transferable, subject to the Apple Media Services Terms — including Family Sharing.
- We alone provide support. Apple has no obligation to support or maintain the app.
- If the app fails to conform to any warranty, you may tell Apple, and Apple may refund the purchase price. Beyond that refund, Apple has no warranty obligation whatsoever.
- We, not Apple, are responsible for any claim about the app — product liability, a failure to meet a legal requirement, or a consumer protection claim.
- We, not Apple, are responsible for investigating and settling any claim that the app infringes someone's intellectual property.
- You confirm you are not in a country subject to a US Government embargo or designated as supporting terrorism, and are not on any US Government list of prohibited or restricted parties.
- You must comply with any applicable third-party terms when using the app.
- Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and on your acceptance Apple has the right to enforce them against you.
For questions or complaints about the app, contact us at support@invoiceglobal.app, not Apple or Google.
15. Governing law
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this does not deprive you of the protection of the mandatory law of the country you live in.
If you are a business, a public body or have no general place of jurisdiction in Germany, the exclusive place of jurisdiction is Germany. We are not obliged to take part in dispute resolution proceedings before a consumer arbitration board, and we do not do so.
16. Changes to these terms
We update these terms when the product changes. The date at the top says when. For changes that materially affect you, we will give notice in the app before they take effect; carrying on using the app afterwards means you accept them, and if you do not, stop using it and cancel.
17. Contact
Invoice Global, operated from Germany.
support@invoiceglobal.app